Forever Living Product’s Company Policy
(a) The Forever Living Products companies (FLP) are unique in the utilization of their concept that encourages and supports the use and retail sales of its products through independent Distributors worldwide. FLP is a family of related companies with Distributors marketing FLP products throughout the world. FLP provides its Distributors with the best quality products, support staff and marketing plan in the industry. It is unique in utilization of Forever Team Marketing. The affiliated companies and their products provide an opportunity for consumers and Distributors to improve the quality of their lives from use of FLP products, and equal access to success to anyone willing to properly work the program. Unlike most business opportunities, there is little financial risk to FLP’s participants, since no minimum capital investment is required and the Company provides a liberal buy back policy.
(b) Our companies do not represent that a Distributor will achieve financial success without working or by relying solely on the efforts of others. Compensation in the FLP companies is based upon the sale of its products. A Distributor is an independent contractor whose success or failure depends on his or her personal efforts.
(c) The FLP Companies have a long history of success. The fundamental goal of FLP’s marketing plan is to promote the sale and use of the Company’s high quality products to consumers. The primary purpose of Distributors is to build a sales organization to promote the sale and use of the Company’s products to consumers.
(d) Independent Distributors at all levels of the Forever Living Marketing Plan are encouraged to make retail sales each month and keep records of such sales.
(e) Successful Distributors gain current knowledge of the market by attending training meetings, maintaining their own personal retail customers and sponsoring others to sell retail.
Return Policy for Retail Consumers
Retail customers are guaranteed 100% product satisfaction. Within thirty (30) days from the date of purchase, a Retail Customer may
(a) obtain a new replacement for any defective product; or
(b) cancel the purchase, return the product and obtain a full refund.
In all cases, proper notice, proof of timely purchase and timely return of the product is required to be given to source of purchase. FLP reserves the right to reject repetitive returns. When FLP products are acquired from or through an FLP distributor, that distributor is the primary party responsible for customer satisfaction by exchanging the product or refunding the money. In the event there occurs a dispute, FLP will determine the facts and resolve the issue. If cash is disbursed by FLP, the same will be charged back to FLP Distributors who benefited from the product sales.